“It’s just like a new car! It’s practically ‘reborn.'”
This was the customer’s exclamation when they picked up the car.
A few months ago, a crane that had been ‘seriously damaged’ in an accident was sent to XCMG Heavy Duty Spare Parts Company’s repair and remanufacturing branch. The crane had a deformed boom and multiple malfunctions.
A few days ago, when the customer came to pick up the crane, he walked around it three times and still didn’t recognize it.
At the moment he started it, he asked the maintenance technician who received him:
‘Did you secretly replace it with a new crane?’
The technician smiled and replied: ‘We didn’t replace the crane, but the technology and spare parts we used are enough to make a whole new crane.’
Why can an old car ‘be reborn’?
Because here, vehicle repair is not just “treating the headache”, but providing the equipment with a “full-body CT targeted treatment.”
Relying on the technical accumulation and original resources of the OEM, XCMG Heavy uses a self-developed information management platform to make the entire repair process transparent and traceable: when the vehicle entered the shop, what was inspected, what parts were replaced, who did the work, can all be checked at any time.
Even more hardcore, we have three major core guarantees, ensuring that your crane maintenance will say goodbye to ‘probably, maybe, almost’.
Professional Services
XCMG Heavy Machinery is among the first units to be awarded the national remanufacturing qualifications for complete machines.
Maintenance capabilities: Master 75 intermediate repair capabilities and 53 major repair capabilities for components, covering all tonnages for crane complete machine maintenance;
Professional and dedicated: Equipped with a professional maintenance team including Jiangsu Province technical experts, skilled masters, and senior technicians;
High-powered Buff: Direct access to product development experts, with AR remote guidance available anytime for troubleshooting difficult issues;
Hardware configuration: 30,000 m² plant, 110,000 m² commissioning ground, hundreds of types of specialized maintenance tools and testing equipment;
Those operations you worry might rely on ‘experienced masters’ feel’?
Here, it’s all about the data.
Premium Protection
Once your car enters the workshop, you can be a ‘hands-off manager.’
Exclusive ‘Personal Butler’ Service: Handles procedures, coordinates issues, dedicated contact, and progress can be tracked.
Comprehensive Inspection and Assessment: Following the ‘Technical Specification for Used Car Crane Assessment,’ over 300 inspections and assessments covering performance, appearance, and structural components, leaving nothing unchecked.
Customized Value-Added Services: Based on inspection results and project requirements, we create tailored maintenance plans.
Want to add a feature or upgrade?
As long as it’s reasonable, we can arrange it.
Original Factory Spare Parts
What’s the most worrisome thing when repairing a vehicle? That the parts you install are ‘three-no products’ (no brand, no quality certification, no traceable manufacturer).
But here, every screw installed is branded ‘XCMG’.
The company has a 29,000-square-meter spare parts warehouse, with 272 categories and 13,000 models of spare parts in stock.
The spare parts warehouse is fully stocked, logistics are efficient, outlets cover the whole country, and the variety is complete. All repairs and part replacements use genuine spare parts; components have stable performance, and some spare parts even come with a warranty.
Finally, a few heartfelt words
For every rigger, a crane is not just a cold steel giant—it is a partner in battle, a pillar supporting a family’s livelihood.
So here:
We do not reply to your concerns with ‘maybe’ or ‘probably’; we speak with over 300 inspection data points and genuine factory parts.
What we deliver to you is not a patched-up old machine, but a capable machine that has been ‘reborn’ in performance, fearless of the future.
